Warranties

Reno Custom Carpentry

Our Warranty & Satisfaction Guarantee

At Reno Custom Carpentry LLC, we stand behind our craftsmanship and the products we install. Our reputation is built on honesty, integrity, and delivering exceptional results for every customer. We want you to have complete confidence in your investment, which is why we offer both a workmanship warranty and manufacturer-backed product warranties.


100% Customer Satisfaction Guarantee

Your satisfaction is our top priority. We do not collect final payment until you are completely satisfied with the completed work. Before any project is considered finished, we will walk through the project with you to ensure every detail meets your expectations.


1-Year Workmanship Warranty

We proudly provide a 1-Year Workmanship Warranty on all qualifying projects.


If any issue arises within one year due to our workmanship or installation, we will promptly return to inspect the concern and make the necessary repairs at no additional cost.


This warranty covers defects resulting from installation or craftsmanship and demonstrates our commitment to standing behind the work we perform.


What Our Workmanship Warranty Covers

  • Installation-related defects
  • Errors in workmanship
  • Repairs needed due to issues caused by our installation process
  • What Our Workmanship Warranty Does Not Cover:
  • Normal wear and tear
  • Damage caused by severe weather, accidents, abuse, or neglect
  • Structural movement or settling beyond our control
  • Manufacturer defects covered under separate product warranties
  • Manufacturer Product Warranties


Many of the premium products we install include manufacturer-backed warranties that provide additional protection for your investment.


TimberTech® Decking

TimberTech products are backed by manufacturer warranties, including protection against color fading and staining on eligible products. Certain TimberTech decking lines include a 3-Year Color Fade Warranty, helping your outdoor living space maintain its beauty for years to come.


Westbury® Aluminum Railings

Westbury Aluminum Railings are backed by a Limited Lifetime Warranty, providing long-term protection and peace of mind on one of the most important safety and aesthetic features of your deck or outdoor living area.


A Commitment Rooted in Faith and Integrity

As a faith-based company, Reno Custom Carpentry believes in treating customers the way we would want to be treated. Our commitment to integrity, honesty, and quality craftsmanship guides every project we undertake. We believe our work should reflect these values, and our warranties are one more way we demonstrate that commitment.


Questions About Your Warranty?

If you have questions about workmanship coverage, manufacturer warranties, or a concern regarding a completed project, please contact us. We are committed to making things right and ensuring your continued satisfaction.